Frequently Asked Questions About FairMoney App/Easy loan

Frequently Asked Questions About FairMoney

Frequently Asked Questions About FairMoney App/Easy loan

Here are some frequently asked questions and questions about FairMoney App, it is advisable you click the links in this article to stand a better chance to get a loan.

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What is FairMoney App ?

FairMoney is a digital bank. We make it easy for you to apply for a loan and receive your loan into your bank account in minutes 24/7.

I have a complaint or feedback; how do I contact you?

Please send an email to [email protected] or reach out through our social media platforms.

Where is FairMoney located?

FairMoney office is located in Lagos, Nigeria. See fairmoney.ng/contact for more details

How can I get an instant loan?

You need an Android phone and a BVN. That’s all! Download the FairMoney App app from the Google Play Store. Sign up with the phone number linked to your BVN, answer a few questions and confirm your identity to receive a loan offer. If you accept it, you will receive your loan instantly in your preferred bank account!

What makes FairMoney different from other lenders?

Speed of delivery – You can get a loan instantly in 5 minutes, from anywhere in Nigeria Flexibility – You can repay on or before your due date No hidden charges – Our interest and fees charges are all-inclusive, ensuring transparency The customer is King – Our team is trained to treat you with the utmost respect at all times.

Do I need documents or a collateral?

No document, no collateral! You will only need to share your BVN details during the loan application and connect your card or bank account to authorize us to debit your account for the repayment.

Why was my loan application rejected?

Apologies on that, you can apply again in a few days! It might be for different reasons: – Not enough information found on the phone: You should increase your phone usage (Calls/SMS) to be eligible. – We decided not to give you a credit at this time after analyzing your profile. Keep using your bank account with healthy revenues to get a loan soon.

How can I repay?

Click on the “Repay” button in the app to pay via card or bank transfer

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How do I check my account balance and payment date?

Please log in in the app, you will find your customized dashboard that contains your credit status and/or all the details concerning your current balance.

Can I get another loan immediately?

As soon as your previous loan repayment is confirmed, you can reapply immediately and get another loan in seconds!

How does auto-debit work?

– Auto-debit allows you to repay your FairMoney loan easily without taking care of it! – Your bank will ask you to authorize FairMoney to debit your account at the repayment date.

How do I pay via card?

Select the “Debit/Credit Card” option when repaying your loan and enter your card details. If you don’t have a card, please contact your bank.

What happens if I don’t pay back?

We are humans and understand that unexpected and unforeseen situations may occur. However, we do not reschedule payment dates, you should take a loan only if you have the capacity to repay it to avoid: – Late fees – Suspension of your FairMoney account – Report to national credit bureaus as required by law (CRC, First Central)

Can I extend my loan duration?

Yes! Please go to “Manage loan” in the app to see extension offers (if any)

Can I trust FairMoney with my identity and bank account details?

FairMoney is a Nigerian company with headquarters in Europe. We comply with European data security standards. FairMoney will never sell the information you shared to third parties.

Why do you request permissions on my phone when installing the FairMoney app?

FairMoney collect and processes securely data from your phone (SMS, device details, location, phonebook) to make a lending decision. This data is necessary for us to approve your loan in real-time without asking you for cumbersome paperwork.

What happens if I lose my phone?

Send an email to [email protected] to get the details of your loan and your repayment date. You can also sign in from another phone using your phone number and password

What are your Terms of Use and Privacy Policy?

Go to our terms of use and privacy policy pages (links in the footer of fairmoney.ng)

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Frequently Asked Questions About FairMoney App/Easy loan

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