Vincintoire Limited – Our client, an insurance brokerage firm, is recruiting to fill the position below:
Job Title: General Manager
Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
- The ideal candidate will be responsible for overseeing the company’s operations i.e. underwriting, claims management, staff management, operational processes/ systems, and marketing.
Responsibilities
- Develop, recommend, implement, and interpret client service procedures; evaluate the ongoing effectiveness of current operations and systems
- Coordinate activities with other internal units as required to meet customer needs
- Address unusual or difficult inquiries/situations through direct personal action or refers to the appropriate individuals.
- Ensure effective and efficient management of underwriting and claims units in the organization.
- Help in the management of staff in the organization.
- Ensure customer complaints are identified and recorded and addressed.
- Participate in Client review meetings, external audit feedback sessions and new business tender processes.
- Ensure that work levels are evenly distributed across the teams; implement work reallocation strategies where appropriate to ensure effective Work in Progress management.
- Take appropriate action to address situations where referrals are not being made.
- Work towards agreed budgeted revenue and costs. Construct and effectively manage team budgets.
Qualifications, Competencies and Attributes
- Hold a Bachelor’s Degree in Business Management / Insurance
- Must have minimum of five (5) years of Direct/Retail marketing experience in an Insurance Company or Broking Firm with proven result oriented track record.
- Professional qualification in insurance is a must.
- Personality: A go-getter, enthusiastic, and results-oriented with excellent communication and social skills.
- A forward planner with a clear focus, mature, reliable, hardworking and able to work without supervision
- Management ability:
- Computer skills: Must be adept in the use of Ms Word, Excel, Access, power-point, Internet and email
- Honest and with high integrity.
Application Closing Date
15th August, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.